NOC Engineer


Job Description:
*Provide technical and customer support by troubleshooting and maintaining a multitude of computer and computer related software issues
*Provide independent analysis, problem solving, and communication to users, as well as internal communication lines
*Interact with application software and operating systems to diagnose and resolve unique, non-recurring problems
*Provide written and verbal reports in an efficient, process-driven manner as per related Service Level Agreements, and as directed by managers.

Job Specifications:

* Hands on experience on IP phones (Troubleshooting and configuration).
* Basic Knowledge of Cloud computing.
* Some Knowledge of Cisco Hosted Collaboration Solutions.
* Good understanding of how an incident Ticketing system and escalations work
* Prior technical support experience or system administration is preferred
* Fluency in English communication skills and ability to communicate technical information to both technical and non-technical users.
* Be proactive in developing their own customer relations
* Have good technical knowledge of computers software & hardware.
* Be a competent presenter.
* Work well as part of a team.

Location: Islamabad
Salary:25k to 40k
Company: Ovextech
Interested candidates can also send their resumes at irfanaziz@ovex.com.pk

Job Expiring within ten days.





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